• Pet Sitting, Boarding and Pet Services in Stroud, Gloucester and surrounding areas for Cat's and small pets.

  • Terms and Conditions

  • Deposits

    1. A non-refundable deposit of 20% is required for all bookings, this is due at the time of booking If a deposit is not paid, Precious Paws may cancel the booking and allocate the space to another customer at any time and without prior notice.

    Cancellation Policy

    2. Cancellation of the full booking within 7 days of the commencement of the booking will result in the full boarding fees or home visit fees being due for payment.
    3. For cancellations made with 8 or more days before the commencement of the booking there will be no extra charges other than the 20% deposit already paid.
    4. In the event of owners returning before the end of the boarding period or home visits booked, the full period booked will be charged. There are no discounts for early collections.

    Boarding/ Home visit Fees

    5. Full boarding fees are payable on collection of your cat(s). Home visit fees are payable within 48hrs of your return home
    6. We accept cash, cheques and all major credit cards as well as Apple, Google & Samsung Pay.
    7. Boarding fees are charged per day, including the day of arrival and departure, home visits are charged per day
    8. Daily boarding fees and home visit fees are as displayed on our website.
    9. During the period 1st October - 30th April there is a heating supplement - rates are as displayed on our website.
    10. Only cats from the same family may share a cabin
    11. Any additional costs incurred by us, such as flea treatments, veterinary bills, etc., are payable upon collection of your cat(s).



    12. Your cat's inoculations for Feline Infectious Enteritis and upper respiratory infections (Cat Flu) must be up to date.
    13. Your cat's up to date vaccination certificate will need to be presented prior to boarding. Please remember your cat cannot be boarded without it, so ensure your vaccinations are boosted annually. This is in the interest of your cat's health and those who are staying in the cattery at the same time.
    14. In line with CIEM. Where a full course of vaccinations is required, these must be completed at least 7 days before boarding.
    15. The annual booster vaccination should be carried out at least seven days before boarding.


    16. Cats will only be accepted between 2pm and 5pm on day of arrival - entry to the cabin prior to those times will be subject to availability and will be charged at a full days rate. 
    17. Owners must produce an up to date vaccination certificate on arrival or admission will be refused.
    18. No cat suffering from, or suspected to be suffering from, any infectious or contagious disease can be accepted. The proprietor reserves the right to refuse admission to any cat showing signs of ill health pending advice from a veterinary surgeon.  Cats must be transported in a secure and suitable pet travel carrier.


    19. Cats may only be collected between 10am and 1pm - collection after this time needs to agreed in advance and subject to availability - collection after 1pm will be charged as a full days rate. 
    20. Full boarding fees are payable on collection of your cat(s).


    21. Precious Paws own vets will be called if we have any concerns over your cats health.
    22. All examinations, tests, treatments, operations and or other procedures carried out or recommended by the vets will be at the customers expense and any interim expenses incurred by Precious Paws will be reimbursed, in full, at the end of the boarding period.